1. General Provisions
These Terms of Purchase are formulated to standardize the order purchase behavior of platform users, clarify the rights and obligations of both buyers and sellers, and protect the legitimate rights and interests of all customers who purchase products on our official website. All users who complete order registration, payment, and purchase behaviors on this website shall be deemed to have fully read, understood, and voluntarily accepted all terms of these purchase terms. All purchase behaviors on the platform shall be subject to the constraints of these terms.
2. Transaction Currency Standard
All product pricing, order settlement, fund transaction, and refund settlement on our official website are uniformly based on USD as the only transaction currency. All displayed product prices, discount prices, and final order payment amounts are all denominated in USD. There is no other currency settlement mode on the platform, which ensures the unity, clarity, and standardization of all transaction prices and avoids price fluctuation and settlement errors caused by currency conversion.
3. Order Fulfillment and Delivery Terms
After the customer completes the order payment, we will complete the internal order processing, product inspection, packaging, and outbound work within 1 to 3 working days. After the order is successfully shipped, the goods will be delivered to the customer’s designated address within 6 to 12 days. We adhere to efficient and standardized order fulfillment standards, process every valid order in a timely manner, and ensure stable and predictable delivery efficiency for all customers.
Our platform provides global free shipping services for all products, and all shipping costs are fully borne by our brand. Customers do not need to pay any shipping fees during the whole shopping process. At the same time, we undertake all tariff expenses and customs clearance related expenses incurred during the cross-border transportation and customs clearance process, and all additional costs generated in the logistics link are borne by us. Customers can complete the whole shopping process with zero additional cost.
4. Return and After-Sales Terms
We provide customers with a long-term valid return protection period. Customers can apply for product return services within 60 days from the date of order receipt for any eligible personal adaptation problems, product experience problems, or other compliant return scenarios. The return conditions are loose and customer-friendly, fully protecting the shopping experience and legitimate rights and interests of customers.
After the customer returns the goods and we complete the receipt inspection and qualification verification, we will complete the customer refund processing within 5 to 10 working days. All refund operations are standardized and transparent, with fixed processing cycles and clear progress standards, ensuring that customers can receive fund settlement in a timely manner. All refund amounts are settled in accordance with the unified USD standard of the platform to ensure the accuracy and consistency of settlement.
5. Order Validity and Payment Terms
After the user places an order on the platform, the order will be valid within the specified time. Customers need to complete payment within the valid order time to ensure the normal processing of the order. Unpaid overdue orders will be automatically invalidated by the system to avoid occupation of platform inventory resources. All order payment behaviors must comply with the platform’s payment specifications, and any illegal or abnormal payment behavior is prohibited.
6. Purchase Behavior Specifications
Users shall abide by the principle of honest transaction when purchasing products on the platform, and shall not use the platform to carry out malicious order brushing, fraudulent transactions, repeated malicious returns, and other abnormal behaviors. For any abnormal purchase behavior that violates the principle of fair transaction, we have the right to intercept the order, terminate the transaction, and restrict the corresponding account purchase authority according to the actual situation.
7. Terms Revision and Interpretation
We reserve the right to adjust and revise these Terms of Purchase according to platform operation and service upgrade needs. The revised terms will be published on the official website and take effect immediately. All subsequent purchase behaviors of users will be subject to the latest published terms of purchase.