Terms of Use

1. Introduction and Agreement Acceptance

These Terms of Use set forth the official rules, specifications, rights, and obligations applicable to all users accessing and using our official website platform. All behaviors of users browsing the website, registering accounts, querying products, placing orders, purchasing goods, and using platform services are subject to the constraints of these terms. By accessing and using this website, all users confirm that they have fully read, understood, and unconditionally agreed to abide by all contents of these Terms of Use. If users do not agree to any of the term contents, they shall immediately stop accessing and using this website and related services.
These terms are formulated based on the principles of legality, fairness, transparency, and standardization, aiming to standardize platform operation behaviors, regulate user use behaviors, protect the normal operation order of the website, and safeguard the legitimate rights and interests of both the platform and users.

2. Platform Service Description

Our official website is an independent e-commerce platform focusing on professional skincare product sales, providing users with product display, product consultation, online order placement, online payment, global logistics delivery, after-sales return and refund, and one-stop shopping service support. We are committed to providing users with high-quality, professional, affordable, and safe skincare product shopping services, and continuously optimize platform functions and service experience according to user needs.
We reserve the right to adjust, optimize, upgrade, and maintain platform functions, page display, product categories, and service modes according to business development needs. In the process of platform function upgrade and routine maintenance, partial temporary service suspension or function adjustment may occur, which belongs to normal platform operation and maintenance behavior, and the platform will not bear additional liability caused by objective maintenance needs.

3. User Account and Registration Specifications

Users can complete independent account registration on the platform to obtain independent platform use and order placement authority. When registering an account, users need to submit true, accurate, and complete basic information, and ensure that the registered information is legally valid and consistent with personal real information. Users shall be solely responsible for the authenticity, accuracy, and validity of their registered account information.
Users are responsible for safely keeping their account login information, password information, and order operation authority. All operation behaviors completed through user registered accounts shall be deemed as independent behaviors of the user, and the user shall bear all corresponding responsibilities and consequences. Users shall not lend, sell, transfer, or gift platform accounts to third parties, and shall not allow third parties to use their accounts for unauthorized operations.
If users find abnormal account login, unauthorized operation, information leakage, and other abnormal situations, they shall contact us through the official contact channel in a timely manner to apply for account protection and abnormal handling, so as to avoid unnecessary losses.

4. User Use Behavior Specifications

All users shall abide by national and regional network use specifications and platform official rules when using this website, and shall not carry out any behaviors that violate public order and good customs, violate relevant regulations, or damage the rights and interests of the platform and other users. Users are prohibited from using the platform to carry out the following behaviors: publishing illegal, violent, discriminatory, abusive, and inappropriate comment information; using technical means to attack, interfere with, or destroy the normal operation of the website; brushing orders, maliciously snapping up goods, maliciously returning goods, and disrupting platform transaction order; forging information, defrauding platform services, and occupying platform resources without reason; using the platform for commercial promotion, private transaction, and other non-platform authorized behaviors; and other behaviors that violate the principle of fair use and honest transaction.
Users shall use the platform service functions in a standardized manner, abide by the transaction rules and service specifications formulated by the platform, and respect the platform’s intellectual property rights, operating rights, and service rights. Any improper use behavior that damages the platform’s operating order will be dealt with in accordance with these terms.

5. Intellectual Property Protection

All text content, picture materials, page design, layout structure, product copy, and graphic display content published on this website are all protected by intellectual property rights. All intellectual property rights of the website content belong exclusively to the platform. Without the official written authorization of the platform, no user or third party shall copy, reproduce, disseminate, modify, quote, or use the website content for commercial purposes in any form.
Users shall not intercept, crawl, copy, or steal website content and data through technical tools, and shall not use the platform’s intellectual property resources to carry out any unauthorized commercial behaviors. Any infringement of the platform’s intellectual property rights will bear corresponding responsible consequences.

6. Platform Service Limitation and Exemption

We guarantee that the platform can provide stable and normal shopping service functions under conventional network and operation conditions. Due to objective uncontrollable factors such as network failure, regional network abnormality, equipment failure, natural disasters, and policy adjustment, temporary service abnormality, page access failure, and order processing delay may occur, and the platform will be exempted from corresponding liability for losses caused by objective uncontrollable factors.
We will strictly control product quality and service quality, and try our best to ensure user shopping experience. For individual subjective experience differences, personal skin adaptation differences, and subjective feeling problems that do not belong to platform service abnormalities, the platform does not bear corresponding liability, but will actively provide reasonable after-sales service support within the policy scope.

7. User Feedback and Complaint Handling

We welcome all users to put forward reasonable opinions, suggestions, feedback, and complaints on platform functions, product quality, and service experience. Users can submit all feedback content through the Contact Us page of the official website. We will arrange special personnel to sort out, verify, and reply to user feedback in a timely manner, and continuously optimize platform services and product experience based on user legitimate suggestions.

8. Term Revision and Effective Rules

We reserve the right to revise, update, and optimize these Terms of Use according to platform operation iteration and service upgrade. The updated terms will be published on the official website page and take effect automatically from the publication date. Users’ continued access to and use of the website and platform services after the term update is deemed to accept the latest term content.

9. Independent Clause Validity

If any clause of these Terms of Use is deemed invalid or unenforceable due to objective reasons, the validity of other remaining clauses will not be affected. The invalid clause will be replaced by a reasonable and compliant alternative clause consistent with the original intention of the term, ensuring the normal implementation of the entire use agreement.

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